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Analysis of university course evaluations: from descriptive measures to multilevel models. (English)
Stat. Methods Appl. 13, No. 3, 357-373 (2004).
Summary: We present a comprehensive methodology for the analysis of student ratings of university courses. First, simple descriptive measures, which take into account the ordinal nature of the ratings, are discussed. Then net measures, which adjust for the characteristics of the students, are obtained through multilevel modelling. Finally, the measures relative to the various aspects of the course are synthesized through a weighted mean, building gross or net multidimensional indicators of course quality. The different indicators are then contrasted with respect to the rankings of courses they induce.
Classification: D60 B70 K80
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