Advanced Search

Query:

Fill in the form and click »Search«...

Format:

Display: entries per page entries

Zbl 1147.68452
Büyüközkan, Gülçin; Ruan, Da
Evaluation of software development projects using a fuzzy multi-criteria decision approach. (English)
[J] Math. Comput. Simul. 77, No. 5-6, 464-475 (2008). ISSN 0378-4754

Summary: Software development is an inherently uncertain activity. To deal with the uncertainty and vagueness from humans' subjective perception and experience in decision process, this paper presents an evaluation model based on the fuzzy multi-criteria decision-making (MCDM) method for measuring the performance of software development projects. In an MCDM problem, a decision maker (DM) has to choose the best alternative that satisfies the evaluation criteria among a set of candidate solutions. It is generally hard to find an alternative that meets all the criteria simultaneously, so a good compromise solution is preferred.\par This problem may become more complex when multiple DMs are involved, each having not a common perception on the alternatives. Recently, a compromise ranking method (known as the VIKOR method) has been proposed to identify such compromise solutions, by providing a maximum group utility for the majority and a minimum of an individual regret for the opponent. In its actual setting, the method treats exact values for the assessment of the alternatives, which can be quite restrictive with unquantifiable criteria. This will be true especially if the evaluation is made by means of linguistic terms. For this reason we extend the VIKOR method so as to process such data and to provide a more comprehensive evaluation in a fuzzy environment. To demonstrate the potential of the methodology, the proposed extension is used for measuring the performance of enterprise resource planning (ERP) software products.

MSC 2000:: *68N99 Software

Keywords: software evaluation; multi-criteria analysis; fuzzy VIKOR; fuzzy Delphi methodology; ERP software products

Comment on this Item PDF MathML XML ASCII DVI PS BibTeX Online Ordering Article Journal

	Scientific prize winners of the ICM 2010
	Overhang
	Lie groups, physics and geometry. An introduction for physicists, engineers and chemists.

Advanced Search

Zentralblatt MATH Berlin [Germany]