From ethnographic study to mixed reality: a remote collaborative troubleshooting system (English)
CSCW, 225-234 (2011).
1
Mixed reality for supporting office devices troubleshooting (English)
VR, 175-178 (2011).
2
Designing technology as an embedded resource for troubleshooting. (English)
Kluwer Int. Ser. Comput. Support. Coop. Work 18, No. 2-3, 199-227 (2009).
3
Query suggestion for on-device troubleshooting. (English)
Gross, Tom (ed.) et al., Human-computer interaction ‒ INTERACT 2009. 12th IFIP TC 13 international conference, Uppsala, Sweden, August 24‒28, 2009. Proceedings, Part II. Berlin: Springer (ISBN 978-3-642-03657-6/pbk). Lecture Notes in Computer Science 5727, 368-371 (2009).
4
Creation and maintenance of query expansion rules (English)
ICEIS, 819-830 (2009).
5
Query suggestion for on-device troubleshooting (English)
INTERACT (2), 368-371 (2009).
6
Colour management is a socio-technical problem (English)
CSCW, 599-608 (2008).
7
Query reformulation and refinement using NLP-based sentence clustering (English)
ECIR, 210-221 (2007).
8
Representations can be good enough (English)
ECSCW, 267-286 (2005).
9