\input zb-basic \input zb-ioport \iteman{io-port 50369346} \itemau{Tunali, Semra; Ozfirat, Pinar Mizrak; Ay, Gulay} \itemti{Setting order promising times in a supply chain network using hybrid simulation-analytical approach: an industrial case study} \itemso{Simulation Modelling Practice and Theory 19, No. 9, 1967-1982 (2011).} \itemcc{} \itemut{} \itemli{doi:10.1016/j.simpat.2011.04.014} \end