Achieving best practice manufacturing involving tacit knowledge through the cautious use of mixed-mode modelling (English)
IJSKD 2, No. 2, 35-52 (2010).
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Determining best practice production in an aluminium smelter involving sub-processes based substantially on tacit knowledge: an application of Communities of practice. (English)
J. Oper. Res. Soc. 59, No. 1, 13-24 (2008).
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To change or not to change? that is but one of the questions A change management position paper (English)
OR Insight 20, No. 3, 3-5 (2007).
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Using OR for diagnosis and facilitation in change programmes: a university application. (English)
J. Oper. Res. Soc. 55, No. 5, 440-452 (2004).
4
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