Building rapport with a 3D conversational agent. (English)
D’Mello, Sidney (ed.) et al., Affective computing and intelligent interaction. 4th international conference, ACII 2011, Memphis, TN, USA, October 9‒12, 2011. Proceedings, Part II. Berlin: Springer (ISBN 978-3-642-24570-1/pbk). Lecture Notes in Computer Science 6975, 305-306 (2011).
Summary: While embodied conversational agents improve a user’s experience with a system, systems meant for repeated use may need agents that build a relationship with the user. Anita is a low-cost 3D agent capable of talking, displaying emotions, gesturing, and postural mimicry, all of which may increase the rapport between agent and user. Motion capture and pressure sensors were used to create an agent capable of realistic, responsive motions.
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