id: 70044610
dt: a
an: 70044610
au: Pinhanez, Claudio S.
ti: A service science perspective for interfaces of online service applications
so: IHC, 11-20 (2008).
py: 2008
pu: 
la: EN
cc: 
ut: 
ci: 
li: doi:10.1145/1497470.1497473