@misc {IOPORT.70920391,
    author       = {Vatrapu, Ravi K.},
    title        = {Towards a theory of socio-technical interactions},
    howpublished = {EC-TEL, 694-699 (2009).},
    year         = {2009},
    doi          = {10.1007/978-3-642-04636-0_70},
    identifier   = {70920391},
}