@misc {IOPORT.70755344,
    author       = {Cai, Hong and Zhang, Ke and Wang, Miaomiao and Li, Jialin and Sun, Lei and Mao, Xin Sheng},
    title        = {Customer centric cloud service model and a case study on commerce as a service},
    howpublished = {IEEE CLOUD, 57-64 (2009).},
    year         = {2009},
    identifier   = {70755344},
}