id: 70428172 dt: a an: 70428172 au: Love, Steve; Hunter, Paul; Anaman, Michael ti: Accommodating real user and organisational requirements in the human centered design process: A case study from the mobile phone industry so: HCI (10), 758-764 (2009). py: 2009 pu: la: EN cc: ut: ci: li: doi:10.1007/978-3-642-02806-9_88