@misc {IOPORT.70829844,
    author       = {Lane, Jeffrey and Cutino, Annette and Mcmillan, Marilyn},
    title        = {Adventures in XSC: our six-week countdown to extended service coverage},
    howpublished = {SIGUCCS, 64-71 (2002).},
    year         = {2002},
    doi          = {10.1145/588646.588661},
    identifier   = {70829844},
}