id: 06099966 dt: j an: 06099966 au: Hellings, Ton; Mandjes, Michel; Blom, Joke ti: Semi-Markov-modulated infinite-server queues: approximations by time-scaling. so: Stoch. Models 28, No. 3, 452-477 (2012). py: 2012 pu: Taylor \& Francis, Philadelphia, PA la: EN cc: ut: infinite-server systems; Marov modulation: queues ci: li: doi:10.1080/15326349.2012.699759 ab: This article studies an infinite-server queue in a semi-Markov environment. It proposes approximations for the stationary distribution of the number of clients present in the queueing system, based on two limiting time-scaling regimes. This is done for general transition time distributions, and the article furthermore presents exact results for deterministic and exponential distributions. The first two sections introduce the problem. Section 3 starts by considering the special case in which the transition times are state-specific but deterministic. A very elementary argument provides the factorial moments of the stationary number of customers present. Later the authors address the case of exponential transition times. This leads to explicit formulae for the factorial moments. In Section 4 generally distributed transition times are analyzing using time-scaling. Both the so-called quasi-stationary and fluid-scaling regimes are considered. In the former regime, the transition times are divided by a factor $n$, and then the limiting system corresponding to $n \to 0$ is considered. It is indicated that the stationary distribution of the number of customers is “mixed Poisson”. In the latter regime (fluid scaling), the transition times are sped up be a factor $n$, and $n$ is sent to $\infty $. The limiting arrival process then turns out to be a Poisson process. The next section contains a series of numerical experiments for the above regimes. The experiments indicate that there is a rapid convergence to the quasi-stationary and fluid-scaling limits for various distributions of the transition times. rv: Oleg K. Zakusilo (Kyïv)