id: 50284861
dt: j
an: 50284861
au: Janssen, Marijn; Klievink, Bram
ti: The role of intermediaries in multi-channel service delivery strategies
so: IJEGR 5, No. 3, 36-46 (2009).
py: 2009
pu: 
la: EN
cc: 
ut: 
ci: 
li: http://www.igi-global.com/Bookstore/Article.aspx?TitleId=3944