\input zb-basic
\input zb-ioport
\iteman{io-port 50196404}
\itemau{Shankar, Ravi; Acharia, Sourish; Baveja, Alok}
\itemti{Soft-system knowledge management framework for new product development}
\itemso{J. Knowledge Management 13, No. 1, 135-153 (2009).}
\itemcc{}
\itemut{}
\itemli{doi:10.1108/13673270910931224}
\end