id: 03801271 dt: j an: 03801271 au: Burman, David Y.; Smith, Donald R. ti: A light-traffic theorem for multi-server queues. so: Math. Oper. Res. 8, 15-25 (1983). py: 1983 pu: INFORMS, Hanover, MD la: EN cc: ut: approximation for the expected delay; M/G/c queue; light-traffic result; equilibrium-excess service-times; computatinal approach; phase-type service; insensitivity ci: Zbl 0439.60090 li: doi:10.1287/moor.8.1.15