id: 70613078
dt: a
an: 70613078
au: Bergholtz, Maria; Andersson, Birger; Johannesson, Paul
ti: Abstraction, restriction, and co-creation: three perspectives on services
so: ER Workshops, 107-116 (2010).
py: 2010
pu: 
la: EN
cc: 
ut: 
ci: 
li: doi:10.1007/978-3-642-16385-2_14