@misc {IOPORT.70911560,
    author       = {Monsalve, Carlos and April, Alain and Abran, Alain},
    title        = {Representing unique stakeholder perspectives in BPM notations},
    howpublished = {SERA, 42-49 (2010).},
    year         = {2010},
    identifier   = {70911560},
}