@article {IOPORT.05808540, author = {Ozok, A.Ant and Wei, June}, title = {An empirical comparison of consumer usability preferences in online shopping using stationary and mobile devices: Results from a college student population.}, year = {2010}, journal = {Electronic Commerce Research}, volume = {10}, number = {2}, issn = {1389-5753}, pages = {111-137}, publisher = {Springer, Norwell, MA}, doi = {10.1007/s10660-010-9048-y}, abstract = {Summary: To determine the differences in user preferences between electronic and mobile commerce in consumer shopping, a 25-item survey concerning usability aspects of the two media was implemented on one hundred and eighteen college e-shoppers with experience in mobile devices. The Mobile Commerce Comparison Survey (MCCS) had four validated comparison factors: human factors-related, interface features, product-, and service-related factor. The comparison concludes that usability issues are perceived to be behind in m-commerce, and that m-commerce should be a shopping medium complementary to classic e-commerce rather than a direct alternative to it. Future studies may include empirical usability experiments for m-commerce tasks.}, identifier = {05808540}, }