\input zb-basic
\input zb-ioport
\iteman{io-port 70516646}
\itemau{Stelzer, Dirk; Mellis, Werner; Herzwurm, Georg}
\itemti{Software process improvement via ISO 9000? results of two surveys among European software houses}
\itemso{HICSS (1), 703-712 (1996).}
\itemcc{}
\itemut{}
\itemli{http://computer.org/proceedings/hicss/7324/73240703abs.htm}
\end