id: 70908650
dt: a
an: 70908650
au: Carneiro, Davide; Novais, Paulo; Andrade, Francisco; Neves, José
ti: Retrieving information in online dispute resolution platforms: a hybrid
    method
so: ICAIL, 224-228 (2011).
py: 2011
pu: 
la: EN
cc: 
ut: 
ci: 
li: doi:10.1145/2018358.2018390