\input zb-basic
\input zb-ioport
\iteman{io-port 70908650}
\itemau{Carneiro, Davide; Novais, Paulo; Andrade, Francisco; Neves, Jos\'e}
\itemti{Retrieving information in online dispute resolution platforms: a hybrid method}
\itemso{ICAIL, 224-228 (2011).}
\itemcc{}
\itemut{}
\itemli{doi:10.1145/2018358.2018390}
\end