id: 01356025
dt: j
an: 01356025
au: Chiu, Chaochang; Hsu, Pei-Lun; Norcio, A.F.
ti: A fuzzy reasoning approach to support knowledge acquisition.
so: Int. J. Gen. Syst. 28, No.2-3, 227-241 (1999).
py: 1999
pu: Taylor \& Francis, Abingdon, Oxfordshire
la: EN
cc: 
ut: human-computer interaction; reasoning agent
ci: 
li: doi:10.1080/03081079908935236
ab: Summary: Acquisition of a user’s computer based problem-solving skill is
    an important research area in human-computer interaction. This type of
    information usually can be derived by careful inspection on the actual
    dialog behavior. To implement such a knowledge reasoning agent, several
    crucial issues are pointed out and carefully inspected. These include:
    (a) appropriate knowledge representation schema that are able to
    demonstrate the causal relationship between pairs of dialog events; (b)
    the formulation of a valid formula in calculating the overall knowledge
    index from the background information; (c) determination of the minimum
    sufficient number of dialog events required to form a discernible
    pattern; and (d) generalization of categories of performance patterns
    that can be applied to all types of application domains. A prototype
    reasoning agent based on the proposed methodology is constructed and
    its effectiveness is verified with the dialog events during UNIX
    operations.
rv: