id: 05386745
dt: j
an: 05386745
au: Brazier, Frances M.T.; Jonker, Catholijn M.; Jungen, Frederik Jan; Treur,
    Jan
ti: Distributed scheduling to support a call center: A cooperative multiagent
    approach.
so: Appl. Artif. Intell. 13, No. 1-2, 65-90 (1999).
py: 1999
pu: Taylor \& Francis, Philadelphia, PA
la: EN
cc: 
ut: 
ci: 
li: doi:10.1080/088395199117496
    http://taylorandfrancis.metapress.com/openurl.asp?genre=article&issn=0883-9514&volume=13&issue=1&spage=65