\input zb-basic
\input zb-ioport
\iteman{io-port 05386745}
\itemau{Brazier, Frances M.T.; Jonker, Catholijn M.; Jungen, Frederik Jan; Treur, Jan}
\itemti{Distributed scheduling to support a call center: A cooperative multiagent approach.}
\itemso{Appl. Artif. Intell. 13, No. 1-2, 65-90 (1999).}
\itemcc{}
\itemut{}
\itemli{doi:10.1080/088395199117496 http://taylorandfrancis.metapress.com/openurl.asp?genre=article&issn=0883-9514&volume=13&issue=1&spage=65}
\end