\input zb-basic
\input zb-ioport
\iteman{io-port 70626679}
\itemau{Shahzad, Khurram; Giannoulis, Constantinos}
\itemti{Towards a goal-driven approach for business process improvement using process-oriented data warehouse}
\itemso{BIS, 111-122 (2011).}
\itemcc{}
\itemut{}
\itemli{doi:10.1007/978-3-642-21863-7\_10}
\end