id: 70604836
dt: a
an: 70604836
au: Gena, Cristina; Brogi, Roberto; Cena, Federica; Vernero, Fabiana
ti: The impact of rating scales on user’s rating behavior
so: UMAP, 123-134 (2011).
py: 2011
pu: 
la: EN
cc: 
ut: 
ci: 
li: doi:10.1007/978-3-642-22362-4_11