@article {IOPORT.50210449,
    author       = {Salles, Juliana P. and Baranauskas, Maria Cec{\'\i}lia Calani and Da Silva Bigonha, Roberto},
    title        = {Towards a communication model applied to the interface design process},
    year         = {2001},
    journal      = {Knowl.-Based Syst.},
    volume       = {14},
    number       = {8},
    pages        = {455-459},
    doi          = {10.1016/S0950-7051(01)00141-1},
    identifier   = {50210449},
}