id: 70343168 dt: a an: 70343168 au: Ward, Christopher; Buco, Melissa J.; Chang, Rong N.; Luan, Laura Z. ti: A generic SLA semantic model for the execution management of E-business outsourcing contracts so: EC-Web, 363-376 (2002). py: 2002 pu: la: EN cc: ut: ci: li: doi:10.1007/3-540-45705-4_38