02009199

j

02009199 Kim, Yong J. Mannino, Michael V. Optimal incentive-compatible pricing for $M/G/1$ queues. Oper. Res. Lett. 31, No. 6, 459-461 (2003). 2003 Elsevier Science Publishers (North-Holland), Amsterdam EN Queues Priority Stochastic model applications Zbl 0822.90060 Zbl 0723.90023

doi:10.1016/S0167-6377(03)00060-9

Summary: This paper extends the applicability of the pricing results of {\it H. Mendelson} and {\it S. Whang} [Oper. Res. 38, No. 5, 870--883 (1990; Zbl 0723.90023)] and {\it K. R. Balachandran} and {\it S. Radhakrishnan} [Manage. Sci. 40, No. 10, 1353--1360 (1994; Zbl 0822.90060)] for congested service facilities by considering general, class-dependent, service time distributions. Two theorems for nonpreemptive $M/G/1$ queues and preemptive-resume $M/G/1$ queues are presented.