@article {IOPORT.50042231,
    author       = {Yavas, Burhan F. and Janda, Swinder and Marcoulides, George A.},
    title        = {Cross-national stability of a quality management model: a comparative study of the united states and Turkey},
    year         = {2004},
    journal      = {JAMDS},
    volume       = {8},
    number       = {1},
    pages        = {43-65},
    doi          = {10.1155/S1173912604000045},
    identifier   = {50042231},
}