id: 05463976
dt: j
an: 05463976
au: Sanchez, Angel Martinez; Perez, Manuela Perez
ti: The use of lean indicators for operations management in services.
so: Int. J. Serv. Technol. Manag. 5, No. 5-6, 465-478 (2004).
py: 2004
pu: Inderscience Publishers, Genève
la: EN
cc: 
ut: 
ci: 
li: doi:10.1504/IJSTM.2004.006278