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\iteman{io-port 06080272}
\itemau{Armentano, Marcelo G.; Amandi, Anal{\'\i}a A.}
\itemti{Towards a goal recognition model for the organizational memory.}
\itemso{Murgante, Beniamino (ed.) et al., Computational science and its applications -- ICCSA 2012. 12th international conference, Salvador de Bahia, Brazil, June 18--21, 2012. Proceedings, Part III. Berlin: Springer (ISBN 978-3-642-31136-9/pbk). Lecture Notes in Computer Science 7335, 730-742 (2012).}
\itemab
Summary: Automatically building a model of the different goals underlying a workflow is very important for an organization's memory since we will be able to capture the implicit knowledge that is hosted in the employees. The automatic recognition of the goal that motivates an employee to execute a particular sequence of tasks is crucial to determine what tasks are expected to be performed next in order to achieve that goal within the dynamics of the organization. Furthermore, an early recognition of the employee's goal can also prevent deviations in his/her behavior from the expected behavior by providing personalized assistance. In this article we propose a model to capture regularities in the activities carried out by employees of an organization when they are pursuing different goals. An experimental evaluation was conducted in order to determine the validity of our approach and promising results are reported.
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\itemcc{}
\itemut{goal recognition; process mining; organizational memory}
\itemli{doi:10.1007/978-3-642-31137-6\_55}
\end